VoLTE users will experience true HD voice. Grameenphone customers with VoLTE services can experience superior call quality and faster call setup time compared to normal voice calls.

4G/LTE network is pre-requisite of VoLTE service. VoLTE (Voice over LTE) is a technology that enables voice calling over 4G. Without VoLTE, your phone must drop back to 3G or 2G during voice calls. VoLTE allows users to stay on the 4G network during voice calls.

Yes. To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled handset and to be in 4G coverage. You also need to have the upgraded OS Software and enable VoLTE option in the phone. To experience superior call quality and reduced call setup time, both caller & receiver need to have USIM/4G, VoLTE enabled Handset with upgraded OS, to enable VoLTE option in the phone and to be in 4G network.

Please visit https://www.grameenphone.com/volte to get the eligible handset models. When any handset model will be enable VoLTE service, it will be updated here. You also need to have the upgraded OS Software and enable VoLTE option on your phone.

VoLTE call is only applicable to GP-to-GP operators.

No. VoLTE calls will be charged in exactly the same manner as 3G or 2G voice calls.

No. VoLTE calls will be charged as per your existing voice plan/pack. There are no additional data charges.

No. All 4G handsets will not support VoLTE at a time. Grameenphone has enabled VoLTE service in their network. But the handset manufacturer needs to release the relevant Software updates

Eligible handset model will be published in Grameenphone website. Also, customer can ask retailer/seller.

VoLTE allows users to stay on the 4G network during voice calls. There will be no impact on internet speed.

No. Rather it is expected battery performance will increase.

To get VoLTE service, you need to have a USIM/4G SIM. You also need to have the upgraded OS Software and enable VoLTE option in the phone. To check eligible handsets, please visit https://www.grameenphone.com/volte.

To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled Handset and to be in 4G coverage. You also need to have the upgraded OS Software and enable VoLTE option in the phone.

VoLTE service is an enhanced feature of 4G and it will be depend on 4G network quality of that particular location. To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled Handset and to be in 4G coverage. You also need to have the upgraded OS Software and enable VoLTE option in the phone. Upon verification of the above, your handset should show 4G with HD/VoLTE icon on top bar of the screen, indicating that your device is ready for VoLTE calls.

Yes. Call setup time will be faster than normal calls. To experience superior call quality and reduced call setup time, both caller & receiver need to have USIM/4G SIM, VoLTE enabled Handset with upgraded OS and to be in 4G network.

VoLTE works on 4G network. So if slot 2 supports 4G, you will get VoLTE service.

It depends on the network situation of that particular location. GP is always committed to provide superior network to ensure consistent and improved network quality.

You will have to make calls over 3G and 2G

VoLTE service is applicable to video-call if both caller and receiver handsets have video over LTE enabled.

Sorry, 4G calling does not work while you are roaming overseas. But you will still be able to make calls using 3G and 2G networks.

Yes. It will be same for both prepaid and postpaid.

Yes. VoLTE will work across the country where Grameenphone 4G network is available.

No. VoLTE service is applicable with 4G/LTE network. To get VoLTE service customers need to have a USIM/4G SIM, VoLTE enabled handset and be in 4G coverage. They also need to have the upgraded OS Software and enable VoLTE option on their phone.

No. It is not required to enable data mode for making a VoLTE call. But it is required to enable VoLTE call/ 4G calling option in handset setting.

No, not all the 4G phone models will support, we shall update and share all supported models gradually.

iPhone models 7 and above will support VoLTE

iPhone 6, 6 Plus and below models will not support VoLTE in GP

To enable VoLTE, one needs to update the iPhone to the latest iOS version 13.5 or above

Beside latest iOS version, one needs to update the carrier bundle to 41.3 or above

Please turn on/off airplane mode & check if the carrier bundle is pushed once the OS is updated.